What Is Software Development Outsourcing? 2024 Comprehensive Guide

Jellyfish Technologies
7 min readDec 28, 2023

Software development outsourcing is the process of taking IT services from a region distant to the native place of a business. Outsourcing software development services provides multiple benefits to businesses, such as saving operational costs, mitigating risks, more flexibility and scalability, improved access to global talent, and improved focus on core competencies.

Driving factors like active technology globalization, and the outcomes of the COVID-19 pandemic, have significantly increased the availability of remote teams and online IT services. Moreover, countries with low development charges and high-quality software services like India and the Philippines are topping the charts for the best regions for outsourcing IT services.

What Are the Different Types of IT Outsourcing?

There are multiple outsourcing factors based on the location and the relationship between the client and the service provider.

Location Based Software Development Outsourcing Services

Depending on the needs of businesses, outsourcing can be of various types, ranging from offshore to onshore. A business must decide which model suits their business needs more closely and provides the most specific software service solution.

In this section, we will discuss the different models of IT outsourcing and the basic differences between these models.

Offshore Outsourcing

This model is termed offshore outsourcing when clients seek IT services from regions located far on other global horizons. Offshore outsourcing is best when enterprises are looking for innovative technologies emerging globally. However, the cost may be a major concern, giving rise to another type of outsourcing alternative, onshore outsourcing.

Onshore Outsourcing

When a client decides to seek IT services from the same region, locality, or country, the type of outsourcing is onshore outsourcing. This type of outsourcing allows companies to save expenses on varying charges for expensive IT solutions from offshore. Furthermore, sharing the same cultural backgrounds, economy, and living standards, enables businesses to communicate effectively with the outsourced agency.

Nearshore Outsourcing

This type of outsourcing involves delegating IT services to companies located near the location of the client. For instance, it could be in an adjacent country or a country located within the same continent. This type of outsourcing helps large-scale companies stay close to the outsourced teams with the advantage of working within the same or overlapping time zones. It significantly improves team collaboration and increases the pace of IT support.

Multisource Outsourcing

This type of outsourcing model enables organizations to combine all three types of outsourcing and drive maximum advantages. Outsourcing services to various service providers enhances project management and improves operational efficiency. For instance, businesses can allocate IT responsibilities to vendors native to different regions. It could be offshore or onshore.

Relationship-Based Types of Outsourcing

Broadly there are three types of outsourcing models based on the relationship and rapport built between a client and the service provider.

Let’s elaborate on them more.

Project-based Outsourcing

This model enables companies to hire out-house experts to take care of the entire project. The outsourced team works on a specific project dedicatedly, giving rise to its delivery before the timeline.

Staff-augmentation Outsourcing

Staff augmentation allows companies to outsource specialized experts to join the in-house team and complete projects that are aligned with the organizations’ policies and visions.

Team-based Outsourcing

Companies hire a dedicated team to meet project requirements. For instance, a team with high expertise in artificial intelligence. This gives rise to outsourcing where only a team specialized in a skillset renders their expertise until the project is accomplished.

What Different Countries Charge for Outsourcing Software Development?

Due to the differences in the economies and labor markets, the cost of outsourcing software development services varies significantly across the globe. Where the developed countries provide access to cost-intensive IT services, the developing ones provide similar services at a much lower cost.

Below is the approximation of outsourcing software development charges depending on the region.

Major Software Development Outsourcing Regions and Driving Factors

Globally, IT outsourcing is gaining immense popularity, giving rise to the major regions for the best IT outsourcing services. This section will discuss several places worldwide for IT outsourcing and the driving factors behind their popularity.

Eastern Europe

Eastern Europe is a popular haven for approximately 1 million developers, of which more than 40% of developers belong to Ukraine and Poland alone. The tech-driven environment and world-class software services are attributed to quality education and improved English.

Ukraine has emerged as a popular IT software development outsourcing destination due to Kyiv, a major IT hub, and more than 1,00,000 software developers nationwide. Krakow and Warsaw in Poland are major professional hubs for tech services. Poland has been a reliable IT partner for decades with a robust IT industry, catering to global corporations.

Latin America

Due to its proximity to the USA and comparatively low charges for tech services, the region is gaining more importance amongst American companies. Mexico has developed an educated IT workforce, delivering quality software services at cost-effective rates.

Argentina on the other hand is more influenced by the European culture, allowing cultural innovation in the services. Non-differential time zones while collaborating on the same project are another benefit of outsourcing services to Latin America.

Asia and the Middle East

An important region on the globe, providing quality software development services to global and US companies. However, communication barriers, a low affinity for English speaking, and significant differences in time zones are major concerns during outsourcing software development services to these regions.

However, India is popular for outsourcing global IT services because it is the second largest English-speaking country in the world, diminishing communication barriers. Multiple cultures, high educational standards, government-supported initiatives, and nationwide software development services prevalence are factors that made India the most preferred country for outsourcing for the last 25 years. Also, the country offers many marketing and business management services.

China has also stepped up, focusing on gathering technical outsourcing opportunities after dominating the market for manufacturing goods.

Different Types of Tech Services Businesses Can Outsource?

When it comes to managing a technical project, global businesses face major challenges. For example, lack of technical expertise, fulfilling technical objectives, no access to emerging technologies, and inability to integrate the technology into business systems. This leads to an ideal solution for effectively managing technical tasks and business processes through IT and software development outsourcing

Several software development outsourcing services that global companies and businesses can outsource to produce flexible and scalable software and application solutions that enhance business operational efficiency.

Cloud Computing

Cloud computing empowers businesses to access data like software, services, and resources from anywhere without the need to install large-sized programs on in-house devices. For example, cloud computing in telecom helps improve telecom data centers. It enables teams and members to work on a single project through access to multiple locations. An active connection to the internet is sufficient to keep the operations running with cloud computing, increasing teams’ collaboration seamlessly.

Network Security

Security is highly crucial for the protection of proprietary information. Network security prohibits unauthorized access to an enterprise’s business environment. In today’s world of rising sophisticated cyber threats, outsourcing a dedicated network security team is vital to secure operations worldwide.

Custom Software Development

Customized software development is a crucial IT service for any business desiring to go online. Integrating the latest capabilities in custom software is a matter of developers’ expertise. Outsourcing software development is a great strategy to gain access to emerging technologies and innovative solutions from countries that constantly strive to be technically advanced.

Artificial Intelligence

Nowadays, global corporations are increasingly implementing artificial intelligence in their business processes to streamline their workflow and enhance business productivity. An extensive array of AI services like speech recognition, computer vision, recommendation systems, and virtual assistants provide plenty of options to enhance operational efficiency.

Blockchain

A blockchain is a decentralized and distributed ledger that is shared among the computer’s network nodes. Because of its ability to make information immutable or unaltered, industries and organizations are using blockchain technology to secure transactions or other data.

Internet of Things

The digital realm consists of interconnected devices. These devices communicate with each other or with the cloud, enabling continuous data access to users. Businesses can implement IoT technology to exchange data and increase data processing abilities effectively.

Robotic Process Automation

Repetitive tasks often decrease entrepreneurial productivity. Robotic process automation (RPA) enables enhanced productivity, stable consistency, and improved data analytics. RPA has helped businesses increase employee productivity by automating standardized and repetitive tasks.

APIs

Businesses strive to boost their operational agility to increase their performance and speed. This can easily be achieved by using APIs. Application Programming Interfaces allow businesses to leverage and borrow services from other places. This saves time to develop applications from scratch.

Software Support

Continuous software support is crucial to maximize uptime and reduce downtime. Outsourcing software support services helps corporations to reduce operational costs and maintain effective functionalities.

Data Backup

Data backup enables businesses to copy their information to multiple locations at pre-determined frequencies. Corporations may use Backup as a Service (BaaS) or set up flexible data backup operations as an outsourced service.

Web Design

An interactive web design is imperative to engage users and have an overall enhanced user experience. It includes conceptualizing, planning, and designing to increase user interaction with the software.

IT Consulting

Outsourcing IT consulting services provide insightful information about emerging technologies and how enterprises can align such technologies to accomplish project goals and visions. It also helps in planning, executing, and controlling potential bottlenecks before implementing technologies into business digital architecture.

Conclusion

Software development outsourcing provides effective and innovative digital solutions at cost-effective prices. Also, the businesses save operating costs and time to focus on core competencies. This helps them strategize effectively and invest in further latest technologies.

However, an in-depth analysis of the best prices and tech services is crucial to promise frugal ROI. Where the in-house development team may have limited abilities and inadequate knowledge about recent capabilities, outsourcing from multiple global locations sweeps off significant responsibilities. It also improves the software quality and provides access to the global pool of diverse IT talent.

Are you seeking a reliable IT partner for outsourcing important tech services? Jellyfish Technologies is a leading global provider of top-notch IT services to enterprises of all sizes.

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Jellyfish Technologies

Since the year 2011, having proven expertise in Web, Mobile, API development, UI/UX design, BigData, IoT and Blockchain.